Hi,Over the course of the next 2-3 days we will be shutting down our bouncer servers one by one for some backend upgrading.The upgrades should result in a massive increase in performance for end users and we hope that we will see an increase in benefit from using the bouncer servers in general.We ask for your patience while we handle the ... Read More »
Hi,After the recent changes in our network backend, it has now become possible to re-route your FTP data via a different upstream depending on which upstream that you choose.Do note that this is only available in our NL location (nForce class 1 network).How to;Login to your clientarea and click on the "Services" tab at the top bar:From there you ... Read More »
Hi,Over the course of the next week will be implementing some security updates along with performance optimizations of our servers.The patches require a server restart which will be run in batches during off peak hours (00.00 - 04.00 GMT+2).Impact from this for you as a client should be minimal, we will naturally do our best to keep downtime at a ... Read More »
Our network team have confirmed a problem within our network in the Netherlands, more specifically single thread performance being lower than what we want especially during peak hours.We would like to stress that this is not a capacity issue as we are seeing enough capacity on our uplinks.The issue will effect peak performance on torrents during ... Read More »
Due to continued growth on our offerings in Romania, we are planning an upgrade of our network core along with our external uplinks in Romania effectively doubling our capacity, we will do our best to keep downtime at a minimum but do expect 30-60 minutes of downtime during this timeframe.Work will start Thursday the 10th at 11.00 Local time ... Read More »
As some might have seen we have recently made some rather big changes to our product portfolio, this is mainly done to keep our products in line with the market, but also to make sure we are offering the best possible solution to our clients.It is with sadness in our heart that we are saying goodbye to our mini slot offerings, but we have ... Read More »
Due to a human error from one of our junior staff members some pending tickets was mistakenly deleted from our system, if you have opened a ticket and not gotten a reply please submit your ticket request once again.
Steps have naturally been taken to avoid this happening again.
Thanks for your understanding.
Due to recent changes in our backend system, checkouts using creditcard when running Internet Explorer or Safari are currently not working properly.
Please make sure that you use either Chrome or Firefox when checking out with a Creditcard to ensure the best experience.
In any case we are here to assist at firstname.lastname@example.org
We're pleased to announce the aviability of Resilio Sync on all our Premium and SSD seedboxes. The feature has been rolled out to all seedboxes now and is ready to be used.To connect to the Resilio WebUI, simply add /resilio/ to your seedbox link. So for example, if your username is sb1234, the link would be the ... Read More »
It's with great pleasure we can announce that our Premium Seedbox line is now offering OpenVPN support!In order to get started, you can use the following steps to download the configuration and certificates required:1) Login to https://panel.seedbox.io2) Click the 'My Services' link in the 'Services' top menu3) Locate your seedbox on the list and ... Read More »